Rewards FAQs
How do I join the loyalty program?
Simply create an account on innbeautyproject.com and you’ll automatically start earning points.
What is the INNBEAUTY Insider Loyalty Program?
The INNBEAUTY Insider Loyalty Program rewards you for shopping, engaging with our community and staying consistent with your skincare routine.
Earn points for actions like purchasing products, leaving reviews, subscribing to refills, and more — then redeem them for rewards.
How do points work?
Points convert into rewards you can use on future purchases.
1 point = $1 spent
500 points = $10 reward
You can redeem your points for discounts at checkout.
Can I earn points for refills?
Yes — we reward sustainable skincare habits.
Earn 100 points when you purchase your first refill.
*Limit one refill reward per customer.
Do I earn points when I subscribe to products?
Yes! Subscriptions earn additional rewards.
When you start a Subscribe & Save order, you'll receive:
- 125 points when you start your subscription
- 15% off every subscription delivery
When your first renewal ships (subscription order #2), you'll receive:
- 150 points
- a FREE deluxe gift
What is the Refer a Friend program?
Share your favorite skincare with friends and earn rewards.
When you refer a friend:
- Your friend gets $20 off their first order of $50+
- You receive 1,000 points after their purchase is completed
How do I redeem my points?
Once you have enough points, you can convert them into rewards and apply them at checkout.
For example:
- 500 points = $10 off
What is the Pact recycling reward?
We partner with Pact Collective to help reduce beauty waste.
When you return 5 empties (full-size or refill packaging), you'll receive a code for a free refill with your next order.
Do my points expire?
Yes. Points expire 12 months from the date they’re earned, so make sure to use them before they expire.
Where can I see my points?
You can check your points balance anytime in your INNBEAUTY Insider account dashboard.